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Refund & Cancellation Policy

Last updated: 5 October 2026

Cancellation

Paid plans are one-time payments for 30 days and never renew automatically, so there is nothing to cancel. When the 30 days end, your account returns to the Free plan.

Refunds

A plan gives access from the moment it is paid for, so a paid plan is not refunded once it is active, in full or in part.

If you were charged in error — for example, charged twice for the same plan, or charged but your plan was not activated — email us with the payment reference. Once confirmed, the incorrect amount is refunded to the original payment method within 5–7 working days.

Failed payments

If a payment fails, no money is taken and your plan does not change. If money was deducted for a failed payment, it is returned by your bank or Razorpay automatically, usually within 5–7 working days.

Contact

rido.enterprise@gmail.com